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Evocity Internet Engineering fees are competitive and suited to the needs
of small to medium businesses. So that we may provide service excellence
our clients deserve, we post our billing policies and practices as follows:
Web development and updates are billed in six-minute increments with
an 18 minute (.3 hours) minimum per update.
Decimal hours appear on Evocity invoices and statements (six minutes
equals .1 (one tenth) of one hour). Invoices are prepared and mailed each
Wednesday for work performed during the previous seven days.
Evocity assists its clients via phone with the following products:
Microsoft Word, Access, FrontPage, Outlook and Outlook Express, Norton
Systemworks and Anti-Virus products.
On-site training and client-requested meetings are invoiced at the client's
hourly rate plus travel time and related expenses. Requests to review
information or interact with outside agencies are considered billable
time.
Evocity invoices are due upon receipt and payment is expected within
twenty-one (21) days. Invoices unpaid after 30 days are assesed
a late fee of $30. Deactivation of the customer's website is possible
until payment in full is received. We understand the occasional
oversight, just contact us for assistance.
Disputed invoices shall not result in a termination of service.
To dispute an invoice, a client must notify us in writing within ten (10)
days of the invoice date.
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